Contact & Support
Last updated: September 4, 2026
We're here to help. Send us a message below, or use the direct contact options that best match your question.
Direct contact options
General Support
Account questions, orders, tickets, and fan cards.
support@celebritypass.appResponse within 2 business days.
Payments & Refunds
Payment issues, bank-transfer verification, or refund requests. Include your order reference.
payments@celebritypass.appBusiness & Events
Event organizers, ticketing partners, and celebrity community requests.
events@celebritypass.appFor urgent account-security issues, choose the Security category in the form above, or email support with the subject line "Security", and we will prioritize your request.